DonBet Casino Terms and Conditions
These Terms and Conditions explain the rules for using DonBet Casino and the responsibilities that apply to both you and us. By creating an account or using the platform, you agree to follow these terms and any rules displayed for the services you use. Please read them before depositing or placing a bet.
Account responsibilities
You must provide accurate information when registering and keep your account details up to date. Your account is for your personal use only. Do not share your login details, allow another person to use your account or open an account on someone else’s behalf. You are responsible for activity carried out through your account unless you have notified us of suspected unauthorised access.
We may ask you to verify your identity, address or payment method. We may restrict account activity or delay a withdrawal while we complete necessary checks. If you believe your account has been accessed without permission, contact us promptly.
Eligibility requirements
You must be at least 18 years old and legally permitted to use the services available to you. You must also meet any location requirements shown in the applicable terms. Access to DonBet Casino from a particular location does not, by itself, mean that every service is available or permitted there. We may refuse registration or close an account if eligibility requirements are not met.
Acceptable platform use
Use DonBet Casino only for lawful, personal activity. You must not provide false information, use payment methods that do not belong to you, operate multiple accounts or attempt to interfere with games, betting markets or platform systems. We may review unusual activity and suspend or close an account where we reasonably believe these terms have been breached. Any action affecting a balance or bet will be assessed under the applicable rules.
Gambling should remain within your means. If account limits or other responsible-use controls are available to you, their settings and effect will be explained in your account or the relevant help information.
Bonuses and promotions
Each promotion has its own eligibility rules, expiry conditions and, where applicable, wagering requirements. Read the offer terms before taking part. Unless an offer expressly says otherwise, promotions cannot be combined, transferred to another account or claimed more than once by the same person. We may withhold a bonus or related winnings if promotional rules are breached, subject to the applicable terms.
Deposits and withdrawals
Available payment methods, transaction limits and processing information are shown in the cashier or applicable payment terms. Use a payment method held in your own name. A successful deposit does not remove the need for later verification.
Before paying a withdrawal, we may check your identity, payment details and account activity. These checks can affect processing time. Payment providers may also apply their own procedures or charges, which are separate from any charges shown by DonBet Casino. Check your account for the current withdrawal requirements before requesting payment.
Disputes and complaints
If you think an account decision, transaction or bet has been handled incorrectly, contact [email protected] with the relevant details. We will review the information available and explain our response. Keep copies of any messages and transaction records that may help us investigate. Any further complaint options will depend on the terms and information published for your account.
Changes to these terms
We may update these Terms and Conditions to reflect changes to the platform, its rules or applicable requirements. The current version will be made available on DonBet Casino. Where a change materially affects your use of the platform, we will provide notice where required. Please review the terms from time to time; if you do not accept an update, you should stop using the affected services and contact us about your account.